Ricoh Network Twain Driver
This section describes what to do if printing does not start even after performing [Print].
Problem | Cause | Solution |
|---|---|---|
Printing does not start. | The power is off. | Check the cable is securely plugged into the power outlet and the machine. Turn on the main power switch. |
Printing does not start. | The machine is set to 'Offline'. | Press [Online]. |
Printing does not start. | The cause is displayed on the display of the control panel. | Check the error message or warning status on the display panel and take the required action. |
Printing does not start. | The interface cable is not connected correctly. | Connect the interface cable securely. If it has a fastener, fasten that securely as well. See 'Connecting to the Interfaces', Network and System Settings Guide . |
Printing does not start. | The correct interface cable is not being used. | The type of interface cable you should use depends on the computer. Be sure to use the correct one. If the cable is damaged or worn, replace it. See 'Connecting to the Interfaces', Network and System Settings Guide . |
Printing does not start. | The interface cable was connected after the machine was switched on. | Connect the interface cable before turning on the machine. |
Printing does not start. | If the machine is using wireless LAN, failure to print might result from a weak wireless signal. | In [System Settings], under [Interface Settings], select [Wireless LAN], and then press [Wireless LAN Signal] to check signal status. If signal quality is poor, move the machine to a location where radio waves can pass or remove objects that might cause interference. (You can check signal status only when using wireless LAN in the infrastructure mode.) |
Printing does not start. | If the machine is using wireless LAN, SSID settings are incorrect. | Check using the machine's display panel that the SSID is correctly set. See 'Connecting the Machine', Network and System Settings Guide . |
Printing does not start. | If the machine is using wireless LAN, the receiver's MAC address may be preventing communication with the access point. | Check access point settings when in the infrastructure mode. Depending on the access point, client access may be limited by MAC address. Also, check there are no problems in transmission between access point and wired clients, and between access point and wireless clients. |
Printing does not start. | The wireless LAN interface is not working. | Confirm the orange LED is lit, and the green LED is lit or blinks during transmission. |
Printing does not start. | The login user name, login password, or driver encryption key is invalid. | Check the login user name, login password, or driver encryption key. |
Printing does not start. | Advanced encryption has been set using the Extended Security function. | Check the settings of the Extended Security function with the administrator. |
Data In indicator does not light up or flash. | If the Data In indicator does not light up or flash even after the print job starts, the machine has not received the data. |
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[List / Test Print] is disabled. | A mechanical error might have occurred. | Contact your service representative. |
Printing does not start when using the extended wireless LAN in Ad-hoc mode. | The correct Communication mode is not set. |
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Ricoh Network Settings
These are a few easy steps of how to connect your RICOH or Natshuatec Multi-function copier via network for faster & reliable access via all your devices.
- The following procedure explains connecting this machine to an IPv4 network using Ethernet cable. Note that the settings you must configure will vary depending on your operating environment. For details about network settings and configuration procedures, see 'Network Settings Required to Use Scan to Folder Function', Network and System.
- Whether you have a small business or a huge office, we offer a wide range of black and white and color printers with incredible image quality, easy-to-use features and convenient connectivity options, including wireless networking and mobile printing.
- Dec 11, 2019 Ricoh Global Official Website Ricoh's support and download information about products and services. Ricoh is one of the leading providers of office equipment, such as MFPs, Printers, Fascimiles, and related supplies and services.
If the printing does not start, consult your service representative.
Related topics
When the Data In Indicator Does Not Light Up or FlashRicoh Network Copiers